Shipping / Delivery
All orders under $20, shipping will be a flat rate of $10 within New Zealand to any Urban address. Rural addresses are a flat rate of $15.
All orders $21 – $199 shipping will be a flat rate of $20 within New Zealand to any Urban address. Rural addresses are a flat rate of $30.
For all orders over $200 we have FREE DELIVERY* across New Zealand. This applies to all NZ URBAN addresses only, for Rural addresses please enquire we will provide a quote. We have contract rates and will be able to get the best price available within 48hrs for you. If you are rural and wish to collect from your nearest depot this will be covered under our ‘Free Delivery’ offer.
*Free Delivery applies to full priced items, this does not include sale items please enquire.
*Please be advised some areas in NZ are not serviced by regular deliveries, so may require you to collect goods from the nearest depot
*Please provide us with a physical address when ordering as we cannot send to P.O Boxes on items over envelope size.
Pick up is also available in Hawke’s Bay.
Your item will be sent 3-5 working days after payment has cleared, we will email you with a tracking number once the item has been sent. If you do not receive this please contact us on firstname.lastname@example.org or 06 878 5226.
Product and Packing Guarantees: If your delivery has been damaged in transit, you must notify the freight / trucking company. Please note that damaged goods must be reported within 48 hours of delivery. If your order has been packed incorrectly and is not what you have been invoiced for, we will put it right for you. Please note that packing errors must be reported within 48 hours of delivery.